Blake Morgan
@BlakeMichelleMorganThis channel features talks, reels and videos on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more. Make sure to subscribe! Blake Morgan: Blake Morgan was called “The Queen of CX” by Meta. She is a customer experience speaker, author of three books on customer experience and the founder of CXOHouse.com. Her third book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today’s Customer. Blake has taught courses at Columbia University, Rutgers Executive MBA program and UC San Diego. She is an instructor for LinkedIn Learning. Blake is the host of The Modern Customer Podcast. She lives in the Los Angeles Area with her husband, their two children and two dogs.
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- Subscribers
- 15.1KTop 81%
- Avg views
- 1KTop 89%
- Median views
- 3.9KTop 82%
- Views per subscriber
- 9%Top 58%
- Engagement rate
- 0.2%Top 98%
- Past sponsors
- 5+BotpressSuper DispatchCyara
- Last published
- 25d ago
- Est. Rate $
- Reveal
- Audience Score
- 27by Scout
- Sponsor Score
- 46by Scout
Videos
- Volkswagen21:53Why Volkswagen Combined Marketing and CX to Grow Its Brand138 views · 11d ago
- Canva32:34How Canva Connects AI Innovation to Customer Success81 views · 18d ago
- Botpress25:57How AI Speeds Up Support and Empowers Service Teams2.5K views · 25d ago
- American Airlines28:58American Airlines Is Using AI Across the Customer Journey341 views · 1mo ago
- New York Life27:47New York Life Is Turning Customer Feedback Into a Decision Engine195 views · 1mo ago
- Hawaiian Airlines25:13How Alaska Airlines Is Transforming the Customer Journey With AI153 views · 1mo ago
- Meta26:46How FedEx Uses AI to Deliver Visibility, Control, and Peace of Mind384 views · 1mo ago
- Chatgpt23:59Virgin Atlantic Launches the First Airline App in ChatGPT3.3K views · 2mo ago
Past Sponsors
Click a sponsor for its videos · Purple = dedicated video · Orange = integrated read
Rate Estimates
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Sponsorships observed in Babbl’s corpus of paid YouTube placements. Counts are a lower bound. Data as of 2026-10-03.